You Click Guarantee: All keywords to be shown on www.google.co.uk. The buyer’s campaign to run for one month per purchase (unless under review by Google or instructed otherwise by the buyer or account manager).
Campaign Launch: The launch of the campaign will proceed within 48 working hours (unless on a delayed launch) once the buyer has acknowledged this service by replying to the welcome document that they are happy to move ahead - we will not launch their campaign until we have received a reply.
Delayed Launch: If the buyer needs to delay the launch, they must let their account manager know upon purchase. No refunds will be issued if the buyer decides not to activate their campaign thereafter and instead requires a refund at any stage.
Stats Report: A stats report will be sent 24hrs before the end of each month to the buyer's email address. The report will state statistics and prompt the buyer that their calendar month is coming to an end.
Pausing: The buyer can pause their campaign for up to six-months per monthly purchase. The campaign will automatically restart once the six-months have expired if the buyer does not confirm a restart date within those six-months. We will send an email confirming restart, so please make sure your email account is active. The buyer will be unable to pause their campaign if they've already cancelled.
Duration of the Google campaign: The campaign will automatically renew on a monthly basis until we receive a pause or cancellation notice email from the buyer.
Payments: Payment will, therefore, renew automatically via the buyer's chosen method of payment upon initial purchase. If the buyer wishes to pay by a different card or format, they must inform their account manager.
Online Agreement Cancellation Notice: The buyer enters this online agreement once they reply to their welcome document that they are happy to move ahead. The buyer can cancel their agreement at any stage. In month's one, two and three, a cancellation will activate with immediate effect. After month-three (month-four onwards), a notice period of one month is required to cancel all marketing. On receipt of the cancellation email, all monies owed will be paid to You Click Ltd if the campaign has moved into month-four or beyond. The buyer will then receive a cancellation confirmation email, along with a final payment invoice. This email will also state what date the campaign will finish on. If the agreement is cancelled, at any stage, the buyer's Google campaign will still run until the end of their calendar month as usual. A cancellation email must come from the buyer’s email address we have on file. Ask your account manager which email address we have on record if you have forgotten and have several for your business. You can then send your cancellation email to:
customerservice@you-click.co.uk.
This online agreement is a guideline for both ourselves and our clients to adhere to. We do not allow the buyer or any third party entry of the campaign at any stage - the campaign is run on behalf of the client.
We will not tolerate any threatening or abusive behaviour, and we hold the right to terminate the agreement if we are in any way the recipients of such action.
Website: From the initial payment, You Click Ltd agree to create, maintain and host the buyer's website. We do not allow the buyer or any third party entry of the website at any stage. The website is built on behalf of the buyer, and ultimate ownership lies with ourselves, You Click Ltd. However, the buyer can transfer the website to an independent platform at any stage for a fee of £99 + VAT. From that point, You Click Ltd will relinquish all responsibility of the website, website hosting and domain.
Website Hosting: Hosting fees will be applied monthly. If the buyer does not pay the hosting fee, the website will come offline. If we then don't receive a payment 28-days after the due date, the website will be deleted permanently.
We will not tolerate any threatening or abusive behaviour, and we hold the right to terminate the agreement if we are in any way the recipients of such action.
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