Online Agreement

You Click Guarantee: All keywords/phrases to be shown on www.google.co.uk. The buyer’s campaign to go live within 48hrs of purchase, unless on a delayed launch. The campaign to appear every day for one month, unless under review by Google or instructed otherwise by the buyer or account manager. 


Stats Report: A stats report will be sent 24hrs before the end of each month to the buyer's email address. This will state statistics and prompt the buyer that their calendar month is coming to an end.


Pausing: A campaign can be paused for up to three months per monthly purchase. The campaign will automatically restart once the three months have expired if the buyer does not confirm a re-start date within those three months. We will send an email confirming restart, so please make sure your email account is active. The buyer will be unable to pause their campaign if they've already cancelled.


Delayed Launch: If the buyer needs to delay the launch, then they must let their account manager know upon purchase. No refunds will be given if the buyer decides not to activate the campaign thereafter and instead requires a refund at any stage.


Duration of Online Agreement: The agreement will automatically renew on a monthly basis until we receive a pause or cancellation notice email from the buyer.


Payments: Payment will therefore renew automatically via the buyer's chosen method of payment upon initial purchase. If the buyer wishes to pay by a different card or format, then they must inform their account manager.


Online Agreement Cancellation Notice: From purchase, the buyer enters our month-to-month agreement. The agreement can be cancelled by the buyer at any stage. In month one, a cancellation will activate with immediate effect. After month one, a notice period of one month is required to cancel all marketing. On receipt of the cancellation email, all monies owed will be paid to You Click Ltd. The buyer will then receive a cancellation confirmation email, along with a final payment Invoice. This email will also state what date the campaign will finish on. If the agreement is cancelled at any stage, the buyer's Google campaign will still run until the end of their calendar month as normal. All cancellations must be done by email. You can email your cancellation to:
customerservice@you-click.co.uk


Our online agreement is a guideline for both ourselves and our clients to adhere to. Any abusive or threatening behaviour by the buyer at any stage will not be tolerated, and we hold the right to terminate the agreement if we are in any way the recipients of such behaviour.